COVID-19 Travel Update
‘FULL REFUND’ PROMISE
If a cancellation is due to reasons such as COVID, lockdown restrictions, or force majeure and can be fully verified, Pelion Homes will provide the option of rescheduling your villa booking inline with similar seasonal dates or a full refund. We want to ensure you feel fully confident in booking with us and this is our way of saying thank you to all of our guests
We would also like to take the opportunity to reassure all of our guests that we are following public health authority guidance and implementing the necessary cleaning and disinfection measures during this challenging time. We will also be using special disinfectant cleaning products to ensure a high standard of cleanliness is maintained at all times, and to help our guests enjoy an even cleaner and safer stay from check-in to check-out.
Whilst wearing protective gloves and masks, our trained cleaners will follow strict regulations and guidelines. Ventilating all rooms, cleaning and disinfecting; Doorknobs, surfaces, light switches, remote controls, tables, window sills and handles, keys, hairdryers, ironing boards and irons, garbage and recycling bins. Appliances: oven, toaster, cooker, coffee maker. Kitchenware, toilet, sink and bathroom. Bed linens and throughout each bedroom.
Antiseptic liquids, hand sanitisers, disposable gloves, paper towels, face masks and tissues will be available in all villas for our guests.
We hope that this gives you some peace of mind and we are all very much looking forward to putting this behind us and welcoming you to Pelion Homes!!
Stay positive & take care for now.
For the most updated information on COVID and how to protect yourself, please visit the National Public Health Organisation website.
For more information on villa bookings and your stay in Pelion with us, please contact firstname.lastname@example.org